t4hA

Video


1. VIDEO PROBLEMS

Thank you for trying to view our sample videos.

We are very sorry that you are experiencing a problem with your Internet Browser.

Detailed below are links that may assist you in clearing the problem.


2. VIDEO SLOW OR JERKY

  • This normally means that your Internet Server, that is the company supplying your Internet, is running low line speed. The other option is that our servers have so many people accessing them that we have ran out of capacity. We monitor this situation constantly and will get extra capacity if this situation occurs.
  • 3. NO VIDEO SHOWING IN WEB BROWSER

  • This means that there is an incompatibility between our web pages and your browsers set up. Below we have listed all the major browsers and the "fixes" that worked for us.
  • 3.1 CHROME:

  • This seems to work in most cases.
  • You can get general advice with regard to videos by clicking here.

  • 3.2 INTERNET EXPLORER 7/8 WITH WIN XP:

  • Enable Active X in Internet Explorer or if you get the statement saying "Active X Required"
  • If you get the statement
    "An add-on for this web site failed to run. Check the security settings in Internet Options for potential conflicts"
    then use this Microsoft link
  • You can get general advice from Microsoft by clicking here.

  • If all these fail just download Chrome from Google and use as a secondary browser for viewing your classes. You can get the Chrome downlad by following this link
  • 3.3 INTERNET EXPLORER 9-12:

  • We are very sorry that you are experiencing a problem with your Internet Browser.
  • You can get general advice from Microsoft by clicking here.

  • 3. NO VIDEO SHOWING IN WEB BROWSER (continued)


    3.4 FIREFOX:

  • We are very sorry that you are experiencing a problem with your Internet Browser.
  • You can get general advice from Mozilla by clicking here.
  • We found the Mozilla data on this subject difficult to implement, so unlike the normal data on Mozilla. We tried using flash and then some run-a-rounds (for example http://stackoverflow.com/questions/40760864/how-to-play-mp4-video-in-firefox). Nothing worked effectively for us but we are newbies with regard to Ubuntu. One work around is to install chrome which has an inbuilt mp4 player.

    3.5 SAFARI:

  • We are very sorry that you are experiencing a problem with your Internet Browser.
  • You can get general advice from Mac by clicking here, <or detailed advice from here.

  • 3.6 PROBLEM PERSISTS:

    If this problem persists please email us at comms@t4hA.uk and quote Error Number 8904. Please tell us what exactly what operating system you are running and the name and version number of your Internet Browser.

    Thank you for your understanding


    Jane, Rebecca, Richard